Privacy Policy
1. Introduction
AquaSolve Pty Ltd ("AquaSolve", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
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This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (www.aquasolve.com.au) or interact with our team.
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By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information;
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a) Personal Information​
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Information you voluntarily provide when:
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Completing contact or enquiry forms,
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Subscribing to newsletters or updates,
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Downloading brochures or technical resources, or
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Communicating with us via email or phone.
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This may include your:
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Name
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Company name
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Email address
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Phone number
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Job title or role
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Any other details you choose to share
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b) Non-Personal Information
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We may automatically collect usage data, including:
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IP address
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Browser type and version
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Device type and operating system
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Oages visited and time spent on our website
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Pages visited and time spent on our website
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Referral source (e.g. Google Search)
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We use this data to improve site performance and user experience.
3. How We Use Your Information
We use your information to:
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Respond to enquiries and provide requested information,
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Deliver services or resources you have requested,
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Send updates, newsletters, or technical content (if you have opted in),
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Improve website functionality and performance,
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Analyse engagement trends for marketing and reporting purposes, and
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Comply with legal obligations.
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We will only use personal information for the purpose it was collected or for related purposes that you would reasonably expect.
4. How We Store and Protect Your Information
AquaSolve uses secure servers and appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
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Your information may be stored on servers operated by trusted third-party service providers (e.g. web hosting, analytics, CRM platforms). These providers are required to maintain data protection standards consistent with this policy.
5. Disclosure of Information
We may disclose your information:
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To trusted service providers who assist in operating our website or business,
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When required by law or regulatory authorities, or
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To protect our legal rights, property, or safety.
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We do not sell, rent or trade personal information to third parties.
6. Cookies and Analytics
Our website uses cookies and similar technologies to improve your browsing experience and analyse traffic.
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You can adjust your browser settings to block or delete cookies; however, some features of the site may not function properly if cookies are disabled.
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We may use tools such as Google Analytics, SEMrush or Wix Analytics to understand visitor behaviour and site performance.
7. Email Communications
If you subscribe to our updates, you may receive occasional emails about product developments, events, or insights.
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You can unsubscribe at any time by clicking the "Unsubscibe" link in the email or contacting us directly.
8. Access and Correction
You may request access to the personal information we hold about you or ask for corrections if you believe it is inaccurate.
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To make a request, please contact us using the details below.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Latest updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
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AquaSolve Pty Ltd
Email: accounts@regalgrange.com
Phone: +61 8 9344 4600
Address: 6/14 Halley Rd, Balcatta, WA 6021
This Privacy Policy was last updated on 9th October 2025.
